Delivery Information

Delivery Timeline

Deliveries are made from Monday to Saturday.


We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions.


1-2 Day Delivery is available for Lagos State addresses only.

Deliveries outside Lagos State take between 3-5 working days


All deliveries are made with signed proof.

For Lagos based addresses, all orders placed before 4:00pm on Monday to Friday will be despatched and delivered within 2 days.

For Lagos based orders placed on a Friday (after 4:00pm), Saturday or Sunday will be despatched on the following Monday and delivered within 2 days (excluding Public Holidays).

We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions.


Special Delivery is available for Nigeria addresses only.

Please call or email for more information.

 

See below for FAQs

Delivery FAQs


Q. What happens if there is no one in to receive my order?


A. If you are out on delivery day, it may be returned and delivered at a time more convenient. 


Q. What happens if I haven't received my order?


A. We will always endeavour to resolve any delivery issues as quickly as possible. If you believe your order has been lost, please contact our Customer Service Team with your order reference number within 14 days from your order dispatch date. No resend or refund will be offered until a full investigation is complete.


For assistance with delivery queries please contact our Customer Service Team.


Email: sales@f3g1.com, info@f3g1.com. or Phone: 07030474100